Privacy Policy

Privacy Policy

Introduction

Welcome to https://towing-service-dubai.terratrek.net! We, Towing Service Dubai (referred to as “the Company,” “we,” or “us”), are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from our website visitors and users.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and products offered through these platforms. It is important to be aware that this privacy statement does not extend to external links or third-party services accessed from our site. Each of these entities has its own privacy policies, and we encourage you to review them before engaging with their services.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit our websites linked to this Privacy Policy.
  3. Communicate with us via email, phone, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details required to create and manage your user account on our platform.
  • Payment Information: Data related to transactions made through our services, including payment method details and billing addresses.
  • Financial Information: Financial records, if you choose to make payments or investments through our systems.
  • Purchase Information: Records of products or services purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs, for technical purposes.
  • Location Data: Your geographical location data, collected when you use our services that require GPS functionality.
  • Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  • Social Media Information: If you choose to log in using social media accounts, we may collect data from those platforms (with your consent).
  • Product Information: Details about products you view, search for, or purchase on our website.

We gather this information through various means, including direct user input, tracking technologies, and third-party service providers.

Cookies

We employ cookies to enhance your experience on our site and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities of our platform, such as enabling you to navigate the website.
  • Preference Cookies: They remember your preferences, such as language settings or display options.
  • Analytics Cookies: Used by our analytics tools to collect information about how visitors use our site, helping us improve its performance.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for. This may include legal requirements, tax/audit needs, or to resolve disputes. Once these purposes are met, we securely delete or anonymize the data.

Security Measures

Towing Service Dubai has implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to protect data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal data from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  • Restriction: You may limit our processing of your data under specific conditions.
  • Portability: You have the right to receive your personal data in a structured format.
  • Objection: You can object to the processing of your data for specific purposes.
  • Non-Discrimination: We treat all users fairly and cannot discriminate against those who exercise their data rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or if you have any questions, please contact us:

We appreciate your trust in Towing Service Dubai, and we are dedicated to maintaining a transparent and secure data management practice.